By keeping well over 600 frail aged people independent in their own homes through the provision of a community transport service.
John has been with Eastern Volunteers for 7 years receiving services from the transport team to get to his doctor’s appointments twice a week in the city. John also uses the transport services to travel to and from the shops.His daughter Sue considers that since John suffers from Alzheimer’s, the transport services have helped John to stay in her care for much longer than would have been possible without the help. “Since I am unable to drive…we wouldn’t have managed without the services”.John is always excited and happy when the volunteers come to pick him up. Sue recalls that “John always starts whistling a tune” when he sees either Frank or Colin drive the vehicle. Frank and Colin are “two of the kindest people you could meet” and are always up for a chat. “I have nothing but praise for what they do.”
Raymond has been relying on the Eastern Volunteers transport services for two years now to get to his doctors and specialist appointments twice a week. Every single drivers Raymond has come across have been ‘marvellous!’ Raymond says that “all the drivers are very courteous and will always help me get into the car without complaining unlike most taxi drives”. Since Raymond is unable to walk and can’t drive, the transport services have given him some independence and have made life less stressful for himself and his family.
“I don’t know what I would do without them (Eastern Volunteers). You have been so helpful. My life would have been so difficult without the services that you provide.”